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On the evening of December 7th, I followed up with a Spanish customer at 11:30 in the evening and was about to go to bed. At this time, Wangwang sent a message and a picture, which is a laser PVC handbag we made last year. Printed with colorful dolls. I said that I wanted to customize this bag, I said yes.
As a result, I waited for half an hour and didn't reply again. I guess the client might have gone to rest too late. Then I went to rest.
The next day I was very busy at work, and then I forgot the customer. I waited until after four o’clock in the afternoon when the customer sent another message. I wanted to go to the customer who hadn’t finished talking last night. Then I immediately cheered up. I told him that this bag was made by us, and then asked if I want to press it now. Change the style to their LOGO.
As soon as the customer heard that it was a product we had made, we were very happy, and then we added WeChat, made a direct voice call, and communicated some details. I asked the manager to send the design draft to approve the price. Because the customer's pattern is colored, we need to confirm the printing cost. At first, the customer said to make 500 pieces first. This quantity is too small and has not reached our minimum order quantity. I started to ask the customer how to use this bag, but the customer said it was used for his own brand as an image bag. Packages are given away or resold to customers who come to sign up. And said the amount will increase later. I said that if you want to use this product for a long time, then I suggest you make one thousand, so that the price is much more affordable, and we are easy to operate.
Later, after we calculated the price for the customer based on 500 and 1,000, the customer also felt that doing a thousand was a good deal. So we successfully determined all the production methods and payment methods, and the customer immediately transferred the deposit (the deposit was received before my contract was prepared). This surprised me a bit. I told the customer, thank you very much Your trust, you have refreshed the speed of my order transactions.
The customer that I had almost forgotten turned out to be a deal the next day when we talked for less than two hours. I think I must follow up the follow-up production details, so I can live up to the trust of the customer.
I have been engaged in sales for almost ten years, and I still maintain the same enthusiasm as I was at the beginning, probably because I like challenges. Every time I close a new client, I feel a sense of accomplishment. I like this challenging job. I meet different customers and different interesting things happen every day. It feels fresh and exciting every day.